Privacy and Cookies Policy
Effective Date: 15 December, 2024
1. Introduction
Nature Returns (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website www.nature-returns.eu or contact us.
2. Information We Collect
We collect the following personal data:
• Names
• Emails
• Messages: Any message you choose to send us through our contact form.
3. How We Use Your Data
We use your personal data for the following purposes:
• Replying to inquiries sent to our email address (info@nature-returns.eu). • Improving user experience on our website through analytics.
• Sending newsletters if you subscribe to them.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law. Data related to newsletter subscriptions will be kept until you unsubscribe.
5. Third-Party Sharing
We may share your personal data with the following third parties:
• Google Analytics: For analyzing website traffic and improving user experience.
• Mailchimp: For managing our newsletter subscriptions and communications.
We have Data Processing Agreements in place with these third-party service providers to ensure that they comply with applicable data protection laws.
6. Cookies and Tracking Technologies
In addition to cookies, we use the following tracking technologies to improve your browsing experience and gather information about how you use our website:
• Session Storage: Temporary storage of data for the duration of your session. Once you close
your browser, this data is deleted.
• Device Fingerprinting: Collects information about your device (e.g., browser type, operating
system, etc.) to identify users based on their device setup.
• ETags (Entity Tags): Used to manage and validate cache, which may also track user behavior
by storing unique identifiers in your browser.
• Server Logs: Our servers automatically log information such as IP addresses, browser type, and
the pages you access, used for analytics and security purposes.
• Tracking Scripts (JavaScript Trackers): JavaScript code embedded on our website captures
user interactions such as clicks and scrolls for analytics and user behavior analysis.
• When you first visit our website, you will be asked to consent to the use of cookies and
tracking technologies through a cookie consent banner. You can manage your cookie preferences at any time through your browser settings or our cookie management tool.
7. Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Your Rights Under GDPR
As a user located in the EU, you have the following rights regarding your personal data:
• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete information.
• Erasure: You can request the deletion of your personal data.
• Restriction of Processing: You can ask us to limit the processing of your personal data in certain situations.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Objection: You can object to the processing of your data in certain circumstances. To exercise any of these rights, contact us at info@nature-returns.eu.
9. Legal Basis for Processing
We process your data on the following legal bases:
• Consent: When you subscribe to our newsletter or contact us via email, you give us your
consent to process your personal data.
• Legitimate Interest: We process your data to improve user experience on our website.
10. International Transfers
Since our users may be located outside the European Economic Area (EEA), personal data collected on our website may be transferred to, and processed in, countries outside of the EEA. We take appropriate safeguards to ensure that these transfers comply with GDPR and that your data is protected according to the same standards.
When transferring data outside the EEA, we rely on one of the following mechanisms:
• Adequacy decisions by the European Commission for countries deemed to provide an
adequate level of data protection.
• Standard Contractual Clauses or similar contractual protections to safeguard data when
transferred to countries without an adequacy decision.
11. Compliance with Global Privacy Laws
In addition to GDPR, we strive to comply with other privacy regulations that apply to our users worldwide. These may include: • California Consumer Privacy Act (CCPA) for users in California. • Personal Information Protection and Electronic Documents Act (PIPEDA) for users in Canada. • Other relevant local data protection laws based on the user’s location. Regardless of your location, you may exercise your rights as outlined in this Privacy Policy, and we will process your data in compliance with the applicable laws.
12. Data Security
We are committed to keeping your personal data secure. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.
13. Data Breach Notification
In the event of a data breach that affects your personal data, we will notify the relevant supervisory authority and, where necessary, inform you without undue delay, in compliance with applicable data protection laws.
14. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling using your personal data. If this changes in the future, we will update this policy and inform you accordingly.
15. Opt-Out for Marketing Communications
You can unsubscribe from our newsletter and other marketing communications at any time by following the unsubscribe link in the email or contacting us directly at info@nature-returns.eu.
16. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority.
17. Children’s Privacy
We do not knowingly collect personal data from children under the age of 16.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review this page regularly for any changes. By continuing to use our website, you agree to the updated Privacy Policy.
19. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at info@nature-returns.eu.